Terms of Sales

Article 1: object

The general conditions of sale for the provision of services between professionals (hereinafter “General Conditions”) described below detail the rights and obligations of the Simplified Joint Stock Company (SAS) rezoolution registered with the RCS of Lorient under the number 87982800200011, and its client in the context of the sale of paid services, directly or through its external consultants.

Any service provided by SAS rezoolution therefore implies the buyer’s unrestricted or unreserved acceptance of these General Conditions. The customer declares to have read and accepted them by initialing at the bottom of each page and by signing the last page of the General Conditions.

The fact that SAS rezoolution does not take advantage of any of these General Conditions at any given time cannot be interpreted as a waiver of the right to invoke one of these conditions at a later date.

These General Conditions are accessible at any time on the website of SAS rezoolution ( www.rezoolution.fr ) or on the back of the quotes established by this company.

SAS rezoolution reserves the right to modify the General Conditions from time to time. They are applicable as soon as they are put online on the website www.rezoolution.fr and cannot apply to contracts drawn up subsequently.

Article 2: SERVICES PROVIDED

The services governed by these General Conditions are those which appear on the price list of the SAS rezoolution, accessible on request (either by post or by email ) 

Before any contractualization, the characteristics of the services are described and presented to the customer in a detailed estimate, attached to the contract, with the greatest possible accuracy. The customer is required to read it before signing the contract.

The contract established between SAS rezoolution and the customer, under specific conditions, may define a service comprising several stages. Each of these stages will be the subject of a detailed estimate. If the customer wishes to terminate the contract, the customer has a right of withdrawal. However, the services already provided by SAS rezoolution at the time when the customer wishes to terminate the contract will be invoiced and due in full by the customer.

Article 3: PRICE

The SAS rezoolution price list is available on request (either by post or by email) Depending on customer demand, this price list can be adapted from time to time by applying discounts and rebates.

Before any contractualization, a quote will be given to the customer detailing all the services and their content with the greatest possible accuracy.

The estimate is expressed in euros and presented without taxes. Consequently, the price invoiced to the customer will be increased by the tax rate applicable on the day of completion of the contract and according to the rules in force at the time of completion of the contract in the country of the customer.

The parties may agree, by special conditions, the payment of a deposit or payment according to a schedule.

The customer is required to read this estimate before signing the contract.

Article 4: WITHDRAWAL PERIOD

After signing these General Conditions and the service contract, the customer has a withdrawal period of 14 (fourteen) days. To do so, he must send a registered letter with acknowledgment of receipt to SAS rezoolution.

However, this withdrawal period does not apply if the execution of the service is finalized before the end of the 14-day period.

Article 5: PAYMENT TERMS

The settlement date appears on the invoice sent to the customer.

The payments for services to SAS rezoolution are made either by check or by bank transfer to the bank account of the company.

Article 6: LATE PAYMENT

In the event of total or partial failure to pay for the service described in the contract, the customer must pay SAS rezoolution a late payment penalty equal to the legal interest rate. The legal interest rate is that in force on the day the service is provided.

This penalty is calculated on the amount all taxes included of the amount remaining due, and runs from the date of expiration of the price without any prior notice being necessary.

In addition to the compensation for delay, any sum, including the deposit, not paid on its due date will automatically result in the payment of a lump sum compensation of 40 euros due for collection costs, in accordance with Articles 441 -6, I paragraph 12 and D. 441-5 of the Commercial Code.

Article 7: TERMINATION CLAUSE

If within 30 days of the implementation of the “Late payment” clause, the customer has not paid the amounts remaining due, the sale will be automatically canceled and may be entitled to compensation for damages and interest for the benefit of SAS rezoolution.

Article 8: RESPONSIBILITIES

SAS rezoolution does not have an obligation of results. SAS rezoolution has taken out with Groupama Loire-Bretagne (Pontivy Agency) a Professional Multirisk Insurance contract n ° 106689570001 01.

Article 9: FORCE MAJEURE

The responsibility of SAS rezoolution cannot be implemented if the non-execution or the delay in the execution of one of its obligations described in these General Conditions arises from a case of force majeure. As such, force majeure means any external, unforeseeable and irresistible event within the meaning of Article 1148 of the Civil Code.

Article 10: COMPETENT TRIBUNAL

Any dispute relating to the interpretation of these General Conditions and the performance of the contractual services with a customer is subject to French law. Failing amicable settlement, the dispute will be brought before the Commercial Court of Lorient, cis 3 rue Benjamin Delessert, 56100 Lorient.